Common questions
Frequently asked questions
Practical answers on report timing, alerts, access, and service zones for scheduled property checks.
Reporting and access
How reports, alerts, and access work
Straight answers on how each visit is documented, when you hear from us, and how properties are reached.
When do I receive the photo report?
Photo reports are delivered electronically within hours of completing each inspection walkthrough, so you see the property's condition soon after the visit.
How quickly will I hear about a problem?
If a visit reveals something that needs your attention, such as maintenance, weather damage, or a utility anomaly, we send an alert right away so you can decide what to do next.
Do you need keys or access?
Access arrangements are agreed with you before the first visit and set out on your service plan, so checks run on the schedule you choose.
Which areas do you cover?
We serve three defined service zones. Contact us with your property address and we will confirm whether it falls inside one of them.
Ready to arrange a check for your property? Reach out and we will talk through a schedule that fits.